AVID Center Status

All Systems Operational

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This page provides real-time information about system status. Check back for live updates if you are having trouble or experiencing an outage.

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MyAVID Operational

eLearning Service (Canvas) Operational

eLearning Live Video Cast Service (Vimeo) Operational

eLearning Video Conferencing Service (BigBlueButton) Operational

Client Operational

Servers Operational

eLearning Video Conferencing Service (Zoom) Operational

Chat Operational

Meetings Operational

AVID Event App Operational

AVID Care (1-833-AVID-CARE) Operational

Greetings & Audio Messages (Platform) Operational

Inbound Calls (Platform) Operational

Inbound Calls (Telephony - USA) Operational

Outbound Calls (Platform) Operational

Outbound Calls (Telephony - USA) Operational

AVID.org Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 4, 2025

Canvas Issues

Resolved - This is now resolved
Nov 4, 11:52 PST

Monitoring - Canvas has deployed fixes and services appear to be improving. Live updates from Canvas can be seen here: https://status.instructure.com/.
Nov 4, 11:20 PST

Identified - We are actively monitoring the issues impacting Canvas, real time updates from Canvas can be found at: https://status.instructure.com/.
Nov 4, 10:52 PST

Investigating - We are investigating reports of issues accessing Canvas
Nov 4, 09:10 PST

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

My AVID Access

Resolved - This incident has been resolved.
Oct 29, 17:59 PDT

Update - Microsoft has indicated that the issue is nearly resolved and our testing confirms services have been restored. We will continue to monitor the situation until fully resolved.
Oct 29, 17:11 PDT

Monitoring - Microsoft has recovery efforts underway; we're seeing improvements but still intermittent access to the platform. We'll continue to monitor this situation and update as progress happens. For real time updates from Microsoft please reference: https://azure.status.microsoft/en-us/status
Oct 29, 12:54 PDT

Identified - We are actively monitoring an outage that Microsoft is experiencing that is impacting these services. You can monitor the status directly at: https://azure.status.microsoft/en-us/status
Oct 29, 09:30 PDT

Investigating - We are currently investigating this issue.
Oct 29, 09:24 PDT

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.